REI Terms of Use
Date of Last Revision: November 21, 2012
PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING OUR WEBSITES, MOBILE APPLICATIONS OR ONLINE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF USE AND ALL TERMS INCORPORATED BY REFERENCE. DO NOT USE OUR WEBSITES, MOBILE APPLICATIONS OR ONLINE SERVICES IF YOU DO NOT AGREE TO ALL OF THESE TERMS.
These Terms of Use ("Terms") apply exclusively to your access to, and use of the websites, mobile applications and online services (collectively, the "Sites") of Recreational Equipment, Inc. ("REI"). The Terms do not alter in any way the terms or conditions of any other agreement you may have with REI, or its subsidiaries or affiliates, for products, services or otherwise (for example, REI Gift Card Terms and Conditions, REI Visa Card Terms and Conditions and REI Affiliate Program Terms and Conditions). If you are using the Sites on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity's behalf and that such entity agrees to indemnify you and REI for its violations of these Terms.
These Terms are separated into two parts. Part One applies to all users, but Part Two only applies to those who make a purchase with us.
REI reserves the right to change or modify these Terms at any time and in its sole discretion. If REI makes changes to these Terms, we will provide you with notice of such changes, such as by sending an email, posting a notice on our Sites or updating the date at the top of these Terms. Your continued use of the Sites will confirm your acceptance of the revised Terms. We encourage you to frequently review the Terms to ensure you understand the terms and conditions that apply to your use of the Sites. If you do not agree to the amended Terms, you must stop using the Sites. Any use of the Sites in violation of these Terms may result in, among other things, termination of your account.
If you have any questions regarding the use of the Sites, please refer to the Help Section on REI.com. All other questions or comments about the Sites or their contents may be directed to customer service by calling (800) 426-4840 or (253) 891-2500 or emailing us (see
Table of Contents
1. Privacy Policy
2. Eligibility, Registration and Account
3. Ownership of Site Content
4. Repeat Infringer Policy; Copyright Complaints
5. Trademarks
6. Patents
7. Hyperlinks
8. User Content and Interactive Features or Areas
9. Rights in User Content and Feedback
10. Product Reviews
11. User Conduct
12. No Third-Party Beneficiaries
13. Indemnification
14. Disclaimer
15. Limitation of Liability
16. Modifications to the Sites
17. Applicable Law and Venue
18. Termination
19. Severability
PART TWO APPLIES IN ADDITION TO PART ONE IF YOU PURCHASE A PRODUCT OR SERVICE THROUGH THE SITES.
1. Pricing and Availability
2. Errors
3. Out-of-Stock Items; Backorders
4. Agreement to Conduct Transactions Electronically; Recording; Copies
5. Shipping & Handling; No Export by You
6. Payment; Credit for Refunds
7. Return and Exchanges
8. Complaints and Legal Notices
9. Warranties
10. Exclusivity of Remedy; Limitation of Liability